Thank you for choosing Frame Arts! We are committed to delivering your photo frames and products with efficiency and care. This Shipping Policy outlines the details of our shipping process, including estimated delivery times, shipping methods, and related information. By placing an order with us, you agree to the terms and conditions outlined in this policy.
Processing Time:
Upon successful order placement and payment confirmation, we will process your order within 2-4 days . Please note that processing times may be longer during peak seasons or holidays.
Shipping Methods:
We offer various shipping options to accommodate your needs. The available shipping methods will be presented during the checkout process, and the estimated delivery time for each method will be provided for your convenience.
Shipping Rates:
Shipping rates are calculated based on factors such as the destination, weight, and shipping method chosen. You will be able to view the shipping costs during the checkout process before finalizing your order.
Delivery Times:
The estimated delivery times may vary depending on your location and the shipping method selected. Please note that the estimated delivery times are provided by the shipping carriers, and while we make every effort to ensure timely delivery, we cannot guarantee exact delivery dates.
Order Tracking:
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and track its progress until it reaches your specified delivery address.
Shipping Restrictions:
Please be aware that there may be certain restrictions and limitations on shipping to certain locations due to legal, logistical, or carrier-specific reasons. We may not be able to deliver to P.O. boxes or APO/FPO addresses.
Damaged or Lost Shipments:
While we take utmost care in packaging and handling your orders, accidents may happen during transit. If your shipment arrives damaged, please contact us immediately, and we will work to resolve the issue promptly. In the case of lost shipments, we will initiate an investigation with the shipping carrier to track down the package and offer appropriate solutions.
Customs and Import Duties:
For international orders, customs duties, taxes, or import fees may apply upon arrival in your country. These charges are not included in the product or shipping costs and are the responsibility of the recipient. Please check with your local customs office to determine any additional fees that may apply.
Order Cancellation:
If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel it and issue a refund. However, once the order has been shipped, the cancellation request will be treated as a return, and our return policy will apply.
If you have any questions or concerns about our Shipping Policy or your order, please feel free to contact us at framearts.online@gmail.com.
Thank you for choosing Frame Arts. We look forward to delivering your beautiful photo frames to you!
